Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.
(Freshers) Walk-In : Any Graduate : Technical Support Engineers @ Kolkata
Genpact Off-campus Mega-drive for Freshers !
Job Position : Technical Support Engineer
Job Category : ITES | BPO
Walk-In Location : Kolkata, West Bengal
Job Location : NCR (Noida/Gurgaon)
Shifts : Should be flexible with 24*7 shift timings
Qualification – Eligibility Criteria : Any Graduate can apply
Desired Experience : 0 to 2 Years
Key Skills : Customer Service, Customer Handling, Technical Support, Technical Helpdesk, Voice Chat, Voice Support, Customer Care, BPO, KPO
Job Description :
# Excellent command over English and Customer service skills.
# The candidate should be able to successfully handle customer queries on network related problems.
# Provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.
# Candidate should be flexible working in night shifts.
Please Carry below documents (mandatory) :
# 2 Updated CV (Write “Sayantan” on the top of your CV)
# Photo ID Proof (Voter ID/ PAN Card/ Driving License)
# 2 Passport Size Photos
# Freshers are preferable.
# Candidates without meeting given eligibility criteria – Please do NOT apply.
Walk-In Date : On 27th April 2016 (Wednesday)
Walk-In Time : 10 AM to 2 PM only
Walk-In Venue :
Asyst Park Building,
6th Floor, GN 37/1, Sector V,
Kolkata – 700091
Landmark: Webel More Bus Stop (BACKSTAGE)
Contact Person : Sayantan